SHIPPING

We are happy to offer free USPS economy shipping for 5-8 business days. USPS standard 3-4 business day shipping is calculated at checkout. Items are shipped from our store front in Rockport, TX. Tracking information will be sent via email. Lady Captain is not responsible for any delays or lost packages after shipment has been processed.

10 DAY RETURN POLICY

Regular priced items and sale discounted 50% or less are eligible for a full refund online only. Sale items discounted 51% or more are final sale. 

If you aren't satisfied with your item, please fill out the return form provided in your package and ship the item back to our address:

LADY CAPTAIN
1819 BROADWAY ST.
ROCKPORT, TX 78382

All items must be shipped to Lady Captain and postmarked within 10 calendar days of your emailed approval. Return shipping costs are at the customer's own expense.

All merchandise must be returned in original condition, with tags still attached. Please allow 10 days from the time you mail your order for your return to be processed. We will notify you via email once your return has been processed.

RETURN TO STOREFRONT

You are welcome to drop off your return free of charge at our storefront. Simply drop off your return with one of our sales associates and your return will be processed within 48 business hours. Exceptions do occur with holidays and weekends.

EXCHANGES

If you would like to exchange an item, please place a new order for the item you want before returning your original purchase. It will ensure that your new item is in stock! Once we receive your return, we will process a refund for the cost of the returned item and send you a confirmation via email.